Privacy Documents

Privacy Statement

I understand that your privacy and my confidentiality will be extremely important to you. As a result of this, these things are very important to me also. I feel strongly about explaining and reassuring you that all of your personal information will be kept confidential, safe and secure.

Just to explain, I am required under law to follow certain guidelines that come under specific acts and legislation when holding personal information about clients that I work with. These acts and legislation are in place to support the protection of you, the client, and to ensure the protection of your personal information.

The acts and legislation that I am legally required to follow include the GDPR https://www.legislation.gov.uk/eur/2016/679/introduction and the Data Protection Act 2018 https://www.legislation.gov.uk/ukpga/2018/12/contents.

I am also registered under the Information Commissioner's Office https://ico.org.uk/ who legally ensure that I comply with the above legislation in order to protect your privacy and data.

My ICO information and registration number is as follows:

Data Controller: Nicola Davidson, Fèath Counselling & Sound Therapy (ICO: ZC182465)

A wee bit about the data I collect...

I will collect your name, contact details and preferred method of contact, and relevant notes about health that you feel comfortable to disclose. This is done to support the provision of safe and professional counselling services. This is processed under the lawful basis of Contract (to provide therapy) and Legitimate Interests (to maintain professional clinical records).

I will also keep notes about any sessions that we may have together. I do this to help remind myself of our session time and also to support my processing of what is disclosed within sessions. This supports me in knowing how best to provide therapeutic support to you in sessions moving forward. These notes are anonymised and kept very basic with no identifying information kept within them.

I store all these records on a password-protected, encrypted digital device. Only myself has access to this device and the password.

I do not keep paper notes however should there be a situation where I need to…these will be kept in a secure, locked filing cabinet that again, only myself will have access to.

Any records that I have are retained securely for the period required by professional and legal standards, after which they are destroyed. This period is for seven years. Any email and Whatsapp communications will be deleted after a period of three years.

A wee bit about confidentiality...

With regards to confidentiality: Your information is private and will not be shared with third parties unless the following situations occur:

That there is a situation where there is a risk of harm to yourself or to others.
Where I am discussing my work with my professional supervisor (your identity is kept anonymous during these discussions). I am required to have supervision to ensure that I am doing my best by you within our therapeutic session time.
I am legally required to do so.

I will not share information without prior discussion with your first. If situations arise where information needs to be shared, transparency with yourself will be a priority with regards to this. The only time this transparency will not occur will be if there are safeguarding concerns surrounding disclosing the sharing of information.

You have rights here...

You have the right to access your data, request corrections, or lodge a complaint with the ICO if you have concerns about your data privacy. You can read more about your rights here https://ico.org.uk/for-the-public/

For any enquires about data please email me at: feath.therapies@gmail.com